Effective Date: 01.06.2025
At [Your Website Name] (“we,” “our,” or “us”), we strive to provide a smooth and reliable Uzbekistan e-Visa application process. This Refund Policy outlines the conditions under which refunds may or may not be issued.
1. Non-Refundable Services
All payments made for visa processing services are non-refundable, including but not limited to:
✅ Application submission fees.
✅ Processing fees, whether standard or expedited.
✅ Cases where the Uzbekistan government rejects the visa application.
✅ Incorrect or incomplete applications resulting in rejection.
Once your visa application has been submitted to the government, we cannot cancel or refund the service fee.
2. Refund Eligibility
A refund may be issued only under the following circumstances:
✅ Duplicate payments due to a technical issue.
✅ Payment made but no application submitted.
✅ Service failure due to an error on our part (e.g., incorrect processing).
Refund requests must be made within 7 days of payment.
3. How to Request a Refund
To request a refund, please contact us with the following details:
📧 Email: [email protected]
📞 Phone: +44 787 847 76 11
- Full name and contact details.
- Payment receipt or transaction ID.
- Reason for refund request.
We will review refund requests within 5-7 business days and notify you of the outcome.
4. Processing Time for Refunds
If approved, refunds will be processed using the original payment method. The refund may take 5-10 business days to appear in your account, depending on your bank or payment provider.
5. Changes to This Refund Policy
We reserve the right to modify this Refund Policy at any time. Any updates will be posted on this page with an updated effective date.
For any questions regarding our refund policy, please contact us.